Virtual Assistance
The daily admin that never makes it to the top of your list: data entry, spreadsheets, inbox and calendar, listing updates and research, done by a named assistant inside your own tools.
- Daily
- Written handover of what got done and what is waiting
- 2 days
- From first call to the first task list
- $7/hr
- Same rate and packages as every other service
How the work actually runs.
Start with the list
The first call is spent writing down the recurring work: what, how often, where it lives and what done looks like. Each task gets a short procedure before anyone touches it, so the second time is as good as the first.
Work in your systems
Named logins with the least access needed, your two-factor, your Sheets, your Notion. Nothing is copied into a tool of ours, so if we ever part ways nothing needs handing back.
Report every day
A short written handover at the end of each day: what got done, what is blocked, what needs a decision from you. Questions are batched rather than sent one at a time, so you are interrupted once, not twenty times.
What is included.
Data and spreadsheets
- Data entry and clean-up in Sheets, Excel or Airtable, checked against the source
- Moving records between systems, CRM updates and deduplication
- Weekly reports and dashboards refreshed on the day you expect them
Inbox and calendar
- Your inbox triaged into reply, delegate and ignore, with drafts ready for the first pile
- Scheduling, rescheduling and confirmations across time zones
- Meeting notes and follow-ups sent the same day
Store and listing admin
- Product uploads, catalogue edits, price and stock changes in Shopify or WooCommerce
- Rental listing updates, calendar sync checks and photo swaps across channels
- Course platform housekeeping: enrolments, coupons, drip schedules
Research and lists
- Supplier, competitor and pricing research written up with sources
- Prospect and partner lists built to your criteria and verified before you see them
- Invoices logged and expenses coded in QuickBooks or Xero, ready for your accountant
We work in your tools, not ours.
Your Sheets and Docs, your Excel and Outlook, your Notion, Airtable, Trello or Asana boards, your Shopify admin, your HubSpot, your QuickBooks or Xero. We work inside them as named users, so the record of the work stays yours.
Before you ask.
What will a virtual assistant not do?
Anything that needs a professional sign-off or your money. We log invoices and code expenses, your accountant closes the books. We prepare payments, you approve them. We draft the reply, you send anything contractual. Everything else on a recurring admin list is fair game.
How do you handle access and sensitive data?
Named logins per assistant, never shared credentials, and only the access the task needs. Two-factor stays on your devices. Every assistant is under a signed confidentiality agreement, and access is removed the day an engagement ends.
Can I mix support and admin hours?
Yes. Virtual Assistance hours bill at the same rate and come out of the same Part time, Standard or Full time package, so a brand can split a week between the inbox and the back office and change the split as the month goes.
Got a list of things you keep not getting to?
Send it over or book thirty minutes. We will tell you which of it we can take, how many hours it needs and what it costs, in writing, before you commit to anything.