Privacy policy
Last updated 19 August 2026
This page is a scaffold, not a policy. Replace each section below with copy your legal advisor has reviewed before the site goes live.
Who we are
Your legal entity name, registered address, and the contact route for privacy questions.
Data we collect from this website
Demo request form fields, any analytics you run, and cookies set on the site.
Data we process on behalf of clients
Customer records we see inside client helpdesks, the lawful basis, and the fact that you act as a processor rather than a controller for it.
How long we keep it
Retention periods per category, and what happens to client data when a contract ends.
Sub-processors
The named third parties in your chain, including your email provider, helpdesk tooling and hosting.
Your rights
Access, correction, deletion, portability and objection, plus how someone exercises them and how fast you respond.
International transfers
Where your team works from, and the transfer mechanism you rely on for each region.
Contact
The mailbox that receives privacy requests, and your supervisory authority if one applies.